Terms of Service Our Commitment to You
Understanding our service agreement and warranty terms for premium Japanese aluminum carports.
1. Agreement to Terms
By accessing our services, you agree to be bound by these terms. Please read them carefully before making a purchase. These terms affect your legal rights and obligations.
2. Product Warranties
Our carports come with comprehensive warranty coverage:
- 25-year structural warranty
- 15-year finish warranty
- Protection against manufacturing defects
- Coverage for normal wear and tear
- Transferable warranty options
Warranties are subject to proper maintenance and normal use conditions.
3. Assembly Guidelines
Our products include detailed assembly instructions:
- Comprehensive assembly manual
- Step-by-step visual guides
- Required tools list
- Safety recommendations
- Customer support contact information
4. Payment Terms
We offer flexible payment options:
- 50% deposit required to secure order
- Balance due upon completion
- Financing options available
- Major credit cards accepted
- All prices in USD
5. Cancellation Policy
Order cancellation terms:
- Full refund if cancelled within 24 hours
- 80% refund if cancelled before manufacturing
- 50% refund if cancelled before shipping
- Custom orders may have different terms
- Written notice required for all cancellations
6. Limitation of Liability
Our liability is limited to the purchase price of the product. We are not responsible for indirect, consequential, or incidental damages. See full terms for complete details.
7. Contact Information
Reach us through any of these channels:
- Phone: (555) 123-4567
- Email: [email protected]
- Address: 123 Desert View Drive, Phoenix, AZ 85001
- Hours: Monday-Friday 8am-6pm MST